Requestor Column - Not Showing in New Request List

3 Commentaires

  • Richard Tudge

    We are receiving feedback from customers who also want to be able to see Requestor in the organizational level requests list.

  • David Mickelson

    We have also received this feedback. Many of our customers have internal support teams who manage their support tickets. Those support tickets might be submitted by any end user associated with their organization. For those internal support teams, it's helpful to be able to sort by requester. For example, they might have a call to review their employees' open support cases. 

  • Shawna James
    Community Product Feedback Specialist
    Hello Spencer, thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. I apologize, I do not have any updates on this matter at this time but will continue to monitor this thread for feedback.
    For future reference, I want to point you in the direction of our product feedback template. This template has been designed by community members and PM's to help users provide the most accurate details for their feature request so that we can better understand your use case and needs. You do not need to update your post now but we would appreciate in the future if you could utilize the template.
    Thank you to the others on this thread who have expressed your interest in this feature request. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the the comments below. Thank you again!

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