Filter option to show users that are consuming any Zendesk lic.

2 Commentaires

  • Tess French
    Zendesk Product Manager

    Hey Michael Cardamone,
    Thank you for providing your feedback. We appreciate it. Happily, our team already has plans to introduce a filter that will allow you to view all team members who are using a licence. As soon as we have a solid idea of the release date, I will update you here. 

    - Tess 

  • Stephan Seyfarth

    As a workaround one may just select all  relevant roles, like "Admin", "Agent" ..and whatever role requesting a licence you got. Still it's not quite convenient if you would need it more often. Perhaps an "own filter"/"stored pre-select" option would do the trick ?


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