Announcing Composer resize persistence - We need your feedback :)

6 Commentaires

  • Dan Cabrera

    Anything that helps is much appreciated because Zendesk has fallen so far.  Every-single-ticket is a new frustration.  I have to adjust that stupid editor box around to see everything.  All I need to do is enter replies and notes to ticket, such an integral/primary function, but it sucks every single time.  I would pay more than Zendesk itself for a desktop app that put the focus on writing replies to tickets.

    1
  • Matt Davis

    With the current persistence, there is an unexpected outcome where if the Browser Window becomes very small (for instance, it is resized while being dragged between two monitors or Snap zones), the Composer can grow to overtake the majority of the Workspace when the window is maximized again.  That new large size then persists across tickets and windows until manually resized smaller.  

    1
  • Tommy

    Great useful feature without any downsides. Don't know what more to add.

    0
  • Vicki Irvine

    Just a shame we have to put up with the rest of the new UI which is not good...

    0
  • Amisha Sharma
    Zendesk Product Manager

    Thanks, Tommy (Anatolii Binkovskyi). Appreciate your feedback :)

    Hello Vicki Irvine - We have an update on that here: https://support.zendesk.com/hc/en-us/community/posts/4409222725530/comments/5937176966042 Thanks!

    0
  • Shawna James
    Community Product Feedback Specialist
    Hi all, thank you for your continued feedback here. We are monitoring this post and appreciate you sharing your thoughts with us. Thanks again!
    0

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