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Multiple Organizations under a User

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Andy McKinnon

Publication le 11 juil. 2023

when a user is associated with multiple organizations you cannot then go into the subsequent Organization field and start typing to find the Organization from that list, you have to expand that list and scroll or arrow down...

is this a setting?

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    Noly Maron Unson

    Zendesk Customer Care

    Hi Andy,

    This should not be the expected behavior. Our documentation indicates that a list of matching organizations appears as you type.

    I will be roping you in on a ticket so that we can discuss this issue further. Please check your email and reply to my message.

    Thank you.

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