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Any unique identifier for each subscribed account in webhook placeholder?

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Riley Green

Publication le 11 juil. 2023

Hi, in https://support.zendesk.com/hc/en-us/articles/4408886858138-Zendesk-Support-placeholders-referenc, I did not see any unique identifier for a company(that mean, the company who bought the product).  

we can create multiple organizations, brands. What would be suitable to be the unique identifier in trigger type webhook?

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    Christopher Kennedy

    Zendesk Developer Advocacy

    Hi Riley,
     
    Is "company" a custom ticket field in your account?  Is there some info about a ticket you'd like a trigger to notify a webhook with that you're having trouble putting together?

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