Using Inline Images in Help Articles
When inserting images in a help article, is there an easy way to indicate that it should be an inline image (meaning it should sit in the same line of text where it's inserted) rather than have the image appear on its own line in the published output? We like to include icons from our app in our instructions (like "click the Copy icon (IMAGE) to do XYZ") but to do this, we have to insert the image and then edit the article HTML and add code to the <img> tag. It's getting tedious and frustrating. Is there a better/faster way of doing this? If not, where can I submit a feature request that Zendesk include something like a toggle on the Insert Image dialog that lets agents/writers indicate how/where the icon should be inserted in the text?
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You can already use the requested functionality in content blocks. We expect to add it to article editor sometime next year.
If you wish to add a feature request you can do it here (the two pinned posts on the top of the list have all the guidance about how to do it).
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