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Simulate API errors

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Denis Tataurov

Publication le 04 août 2023

Hello, I'm struggling to find a way to get a constant response from Zendesk API with specific error. I want it to make sure my app's tests are deterministic and not fragile. I know other services which provide some test data taht triggers specific response errors.

Is there something like that in the Zendesk API? I didn't find it in the documentation but maybe it is not documented yet. I'm interested in Ticketing API right now but actively extend Zendesk's usage.

Thanks in advance!

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    Denis Tataurov

    Found some ways to constantly generate error when creating a ticket:

    • produce invalid data. For example, make subject/first comment short or empty
    • create ticket on behalf of suspended user

     

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