Report on Instant Searches
Hello,
We would like to be able to report on the searches that are completed in "instant search" (the drop down menu before entering in Zendesk Guide). A lot of our end users use the instant search function and therefore we are missing the data of their searches as currently we have confirmation from Zendesk Support that this is not currently available. It would increase our click-through rates and give us generally more data to work with. As Instant Search is a feature available in the general Zendesk Suite we believe many clients would value this feature.
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Hi Chelsea, thank you for your feedback. It has been logged for our PM team to review. We appreciate you taking the time to share your thoughts with us. For others interested in this request please upvote the post or add your comments with other use cases here. Thanks again!
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