Ability to add latest comment column to customer view
Request to add a preview of the latest comment on a ticket, as a column in the customer ticket portal (see screenshot) - to give customers a quick snapshot/reminder of the latest comment on that ticket.
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Hi Annabelle, thank you for providing your feedback to us. This has been logged for our PM team to review. For others interested in seeing this feature, please share your thoughts via the comments with your use cases and/or with an upvote. Thank you again for sharing your input!
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