Recherches récentes

Pas de recherche récente

RingCentral Setup

image avatar

Nicole Nease

Publication le 14 sept. 2023

We're getting ready to incorporate RingCentral into our Zendesk. We have multiple Super Admin users and multiple extensions currently setup in RingCentral. Which User are we supposed to use to set it up? Does it matter as long as it is a Super Admin? What if that user is tied to an extension?

Also, does the app allow for the distinction of the extensions and/or additional phone numbers in the account? Can one specific phone number go to one specific agent?

Thanks!

Nicole

0

1

1 commentaire

Date
    image avatar

    Christopher Kennedy

    Zendesk Developer Advocacy

    Hi Nicole,
     
    The integration was built by the folks at RingCentral.  For the best assistance with setup questions, I recommend reaching out to them at zendesk@ringcentral.com.

    0

    Vous devez vous connecter pour laisser un commentaire.

    Vous ne trouvez pas ce que vous cherchez ?

    Nouvelle publication