Feature: There should be an option to add custom languages to the Zendesk Guide settings. Currently, we have to either use one of the currently listed languages or put in a feature request to add the language, which often takes months to process. I'm sure this wastes tons of time for Zendesk support staff and becomes a massive bottleneck for us whenever a new language needs to be added.
Example: Other CMS services like Directus and WordPress allow you to add a new language paired with a language code for site localization. Here's an example of their interface...
Context: I work for a non-profit that works with refugee resettlement, and it is often essential to quickly spin up help centers in languages that aren't currently listed. This can add weeks or months to our rollout of content for digitally marginalized groups.
Vous devez vous connecter pour laisser un commentaire.