Multi-select fields wit API (anonymous request)

2 Commentaires

  • Greg Katechis
    Zendesk Developer Advocacy

    Hi Manuel! My guess here is that the custom field has permissions that do not allow for anonymous users to access them. Take a look at this article for more information on the topic.

    Hope that helps, let us know if the issue persists.

    0
  • Manuel Dalle

    That did the trick, thank you Greg-Katechis! Indeed the permissions for this custom field were set to "Agent only can edit"

    0

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