I've been searching for a while on how to do this, and it seems so basic but I can't figure out how to do it!
All the ZD articles I can find that relate to month reporting use a 12 month or less date range and use the ticket created (or equivalent) month field. That only works if you're reporting on a previous complete year, or if you're reporting on previous months within the same calendar year (e.g. Jan to September 2023). If I run a report today in October for the last 12 months, all the data from October 2022 is grouped with the data from October 2023. I can fix this by adding a year, but that makes sorting, filtering, graphing, formulae etc. in an exported file more cumbersome than it needs to be. In the past, I've just manually grouped the dates together in the exported file so that I can treat them as I want. Is there not a simple option to format a date as a year+month and group by that? As I said, it seems so basic and is something that's possible in every other reporting tool I've used.
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