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Expose mandatory field while using conditions

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Effi Mor

Publication le 26 oct. 2023

Hello,

I'm using conditions to show fields after multiple selections have been made. Is there any way to expose the description, cc, and attachment fields only after the last selection has been made and all fields have been exposed? 

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    Dan Borrego

    Zendesk Customer Care

    Hi there, 

    Unfortunately, we don't have any native way to hide the mandatory fields in the form and show them only when clients have finish filling the other fields in the form. 

    I suggest you leave that as feedback in the feedback section here in the community 

    If that helps, you can hide completely the description and subject fields by editing the code as described in this instructional article.
     

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