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"cfruid" - third party cookies on Web Widget (messaging) to be deprecated
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Publication le 17 janv. 2024
Third party cookies question relating to the Zendesk web widget (messaging widget).
We've reviewed our site (which the widget is present on) in Dev Tools to check for cookies that will be blocked by Google's upcoming deprecation. There is a cookie on the Zendesk domain which is flagged in Dev Tools > Issues as being affected because it has SameSite set to None.
The cookie name is cfruid and it seems to be a Cloudflare rate limiting cookie. Does anyone know if Zendesk will be fixing this before the deprecation happens?
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2 commentaire
Destiny
The cookie named 'cfruid' is not utilized by the widget directly, so even if this specific cookie is blocked, we anticipate it won't impact the web widget's operation. Our engineers have conducted tests and verify that the web widget should function correctly, even after Google's decision to deprecate third-party cookies. Hope that helps.
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Evelyn Flynn
Thanks Destiny
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