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Internal Notes drop down placement
Publication le 03 avr. 2024
Hi team,
Suggest adding an option to move the ‘Internal Notes’ drop-down in Zendesk away from ‘Public Reply’ to prevent accidentally sending an internal note as a public reply.
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2 commentaire
Shawna James
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!
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Joern Roennow
Hi Peter,
Take a look at this app
https://www.zendesk.com/marketplace/apps/support/1081069/noteflow/
All the best,
Jørn
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