Recherches récentes

Pas de recherche récente

Focus Mode -Staying on Chat/Messaging

image avatar

Allyson Russell

Publication le 11 avr. 2024

We are looking to implement Focus Mode. However, we are concerned that agents would leave a chat/message open so that they will only receive chat/messages and avoid phone calls. Has anyone had any experience with this?

1

1

1 commentaire

Date
    image avatar

    Shawna James

    Community Product Feedback Specialist

    Hey Allyson,
     
    Thank you for taking the time to share your thoughts with us. I moved this to the Q&A for better visibility with our Community. Should we need to move this back to the product feedback forum we can do that, thanks again!

    0

    Vous devez vous connecter pour laisser un commentaire.

    Vous ne trouvez pas ce que vous cherchez ?

    Nouvelle publication