Recherches récentes

Pas de recherche récente

The suggested replies for further responses

image avatar

Viachaslau

Publication le 30 avr. 2024

The feature should be available for agent’s first reply on a ticket, but our agents report that it tries to predict next responses as well. Is that how it's supposed to work?

0

1

1 commentaire

Date
    image avatar

    Amisha Sharma

    Zendesk Product Manager

    Hello Viachaslau Skorbezh - No, it is not supposed to provide suggestions for subsequent responses at this time. Can you respond to the welcome email with a screenshot and we can investigate? Thanks!

    2

    Vous devez vous connecter pour laisser un commentaire.

    Vous ne trouvez pas ce que vous cherchez ?

    Nouvelle publication