Recherches récentes

Pas de recherche récente

My Assigned View

image avatar

Rhonda Green

Publication le 17 mai 2024

Can SLA be added as a column for Agents in this view?

0

1

1 commentaire

Date
    image avatar

    Amie Brennan

    Hey Rhonda, 

    Yep it sure can! Here's an example from my test account. It's just a matter of having an admin edit the view and add the SLA column to the view columns list. 

    NOTE: If you're referring to the Zendesk Homepage view, accessible via the Home icon on the top left corner of Zendesk - this is not editable, and you're request is a feature request from here. :)

     

    Hope this helps. 

    0

    Vous devez vous connecter pour laisser un commentaire.

    Vous ne trouvez pas ce que vous cherchez ?

    Nouvelle publication