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Adding company logo to ticket header?

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Nikki Mier

Publication le 26 mai 2024

Hi everyone.

 

Goodness - this should be an easy one, right?  We have our logo in the email signature, but i'd love to also add the logo at the top of the ticket, possibly in the header area.  Ironically - the emails I receive from Zendesk support have a logo at the top! 

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    Arianne Batiles

    Zendesk Customer Care

    Hi Nikki Mier, 

     

    Please note that the email template customization is disabled by default and you may request for enablement by reaching out to us via the widget. If this has already been enabled,  we have a guide that may help you add a logo in the header of your emails: Add a custom header to your support emails

     

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