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Messages don't appear in 'Classic' Android Sdk

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Josh Shin

Publication le 05 juin 2024

If I've backgrounded and foregrounded the app, messages stop working in the sdk's MessagingActivity. Either the support member's messages aren't displayed, the user's messages aren't displayed, or both.

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    Paolo

    Zendesk Engineering

    Hi Josh,
     
    We would love to assist you further with this. Could you please get in touch with our Support Team and share all the details you can find here: Getting support on our mobile SDKs
     
    Best,
    Paolo | Technical Support Engineer | Zendesk

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