Feedback on ticket conversation improvements (default experience)

Hi, 

I would like to give a short feedback on the newly rolled out ticket conversation improvements. (https://support.zendesk.com/hc/en-us/articles/7006036974234-Announcing-ticket-conversation-improvements-default-experience)

In general, our Agents are happy with the new improvements. 

Especially the following grouping function of the messages is something they find particularly nice.

One feedback they have for potential optimization is, that it's very difficult to distinguish the color of the checkmarks that show the delivery & read status of the messages. It would be great if the size or the color of the checkmarks can be adjusted so that it's more obviously visible.

Thank you for your support always!

Minji