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Sorting macros: Revert removal of "Move to the first/last position" buttons



Publication le 06 août 2024

Ever since the interface was changed, it's been highly inconvenient to manage macros. Reordering macros when there are more macros than one screen can display is a pain, and there's no longer an option to "Move to the first/last position," which was a huge time saver. I can't move newly created macros that go to the last position because I can't even see them in the list, and there's no switcher between pages. Instead, I have to play around with sorting alphabetically etc. or wait until agents use the macro a lot so I can sort it by usage - which ruins other macros order 


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