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Using CTRL + Backspace deletes entire paragraph rather than word

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Alexandru Miclaus

Publication le 21 nov. 2024

Hello Zendesk team,

I noticed a peculiar behavior when trying to delete a complete word using the CTRL + Backspace shortcut/key combination. 

The intended behavior of this shortcut was to delete entire words, as to reduce the number of keystrokes needed, however, when trying to use this key combination within the side conversation tickets seems to delete the entire paragraph.

Would you be so kind as to confirm if this was intended behavior? If not, could you please let me know if this is something that could be remediated?

Thank you!

Alexandru

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2 commentaire

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    Davor Japunčić

    Hey! 

    CTLR + backspace deletes a paragraph instead of a word. It happens in all apps, even Google Docs/MS Word. It might be a recent change in Chrome/other platforms. I suggest Shift + arrows. 

    Hope this helps! 

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    Shawna James

    Community Product Feedback Specialist

    Hey Alexandru,
     
    Thank you for taking the time to provide us with your feedback. Did Davor's answer help you here? Please let us know. Thank you again!

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