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Feedback - Apps and integrations (Platform)

Share your feedback, ideas and experiences related to the use of apps and integrations (Platform).

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      Android SDK: app startup
      Zendesk is using content providers to initialize their SDK, but could be using https://developer.android.com/topic/libra...

      Publication le 31 janv. 2022 · Michal

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      Is it possible to restrict the access to issue types in your Jira integration?
      Hi team, We use Zendesk Support for Jira and want to limit the number of Jira issue types in the list when creating a n...

      Publication le 24 janv. 2022 · Catherine

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      Map the relation btw salesforce contacts and Account to ZD user and organization
      currenlty I am able to sync Salesforce account to ZD organization and contacts to ZD users, but I can't associate the us...

      Publication le 08 févr. 2022 · Jarod Lu

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      text analytics - engine
      Hello I try to find the best way to perform Text anaylics, trough text engine or by other way. Does anyone have perfor...

      Publication le 08 mars 2022 · Frédéric

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      Combine protected tweets notification in zendesk
      We can see the notification when we log inon twitter account if customer commented on our tweets with protected setting....

      Publication le 21 févr. 2022 · levee ma

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      サイドカンバセーションウィンドウの表示位置を変えられるようにしたい
      サイドカンバセーションを利用しています。 サイドカンバセーション内でやりとりが続くとウィンドウが長くなり、チケットが見えづらくなります。 最小化することはできますが、それだとウィンドウ内のテキストを確認する手間が増えてしまうので、ウィン...

      Publication le 17 févr. 2022 · takahiro.masuda

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      Private Comments app - official feature request thread
      This is the official feedback topic for the Private Comments app. Please refer to the guidelines on feedback posts for B...

      Publication le 26 mars 2020 · Tiffany Green

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      Allow updates of user information from Sunshine to Zendesk
      Feature Request Summary:  For Sunshine integrations, allow user information (specifically the "Social Messaging User In...

      Publication le 28 janv. 2022 · Patrick McCoy

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      ZenDesk chat integration
      I am looking at integrating zendesk chat with a web application. The end user is already logged in to the web applicatio...

      Publication le 18 déc. 2021 · market key

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      How to prefill the description field in the webWidget (classic) inside a custom function
      I tried to follow the docs but I did not find a solution for prefilling the description or any custom fields in the webW...

      Publication le 14 déc. 2021 · Black Belt Bots

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