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Feedback - Apps and integrations (Platform)

Share your feedback, ideas and experiences related to the use of apps and integrations (Platform).

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      @mention slack user functionality on Zendesk
      I am interested in a  feature where I can use @mentions or tag a Slack user inside of a Zendesk ticket. This would allow...

      Publication le 21 mai 2021 · Permanently deleted user

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      Does Zendesk have a Read/Write Database management tool?
      Hi!   I'm wondering if Zendesk offers an application or a tool where it can read/write data in a SQL database? Like the ...

      Publication le 25 nov. 2024 · Noemi

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      Amend App Timing Out Error Notification
      Feature Request Summary:  Zendesk should amend the error message "An app has timed out and has prevented the submission...

      Publication le 01 août 2022 · Nick S

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      Communication between private app locations
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Publication le 19 nov. 2024 · Maxi Cooper - menze

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      Salesforce Integration - a wishlist
      The Zendesk provided Salesforce app and integration is a key element in our systems setup, but it could use some serious...

      Publication le 09 juin 2023 · Dan R.

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      Option to Hide Sensitive User Data From Agents
      Feature Request Summary:  Zendesk should give admins the ability to control who can access user e-mails and phone numbe...

      Publication le 18 août 2023 · BAKO

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      Feature Request: Unlimited Record Fetch in Salesforce Sidebar App
      We are wanting to show what products our customers have purchased and emergency contacts in the Zendesk Salesforce Sideb...

      Publication le 13 mars 2023 · Janet Holyoak

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      API access or alerts for Integration Logs
      Hi all, It would be great to have a possibility to export integration logs via API or set up advanced filters and alert...

      Publication le 25 oct. 2023 · Artem Fursenko

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      Instagram Integration
      I've integrate the instagram into the account, but when a costumer replies an story asking something about that story, I...

      Publication le 24 mai 2022 · Eduardo Cunha

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      Updates to JIRA App (intergration
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Publication le 16 oct. 2024 · Bobby Koch

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