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Feedback - Apps and integrations (Platform)

Share your feedback, ideas and experiences related to the use of apps and integrations (Platform).

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      Select an Address App pop-up notifications
      We are using the Select an Address App. We only have one scenario for it, and that is to ensure every ticket goes from o...

      Publication le 29 mai 2024 · Dean

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      [Feature Request] Add conditional rules to Ticket Fields Manager app
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Publication le 30 mai 2024 · Sam

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      JIRA App markdown preserving on copying fields from ticket
      When we create JIRA tasks from Zendesk we have a predefined template with markdown for easier readability and to save ti...

      Publication le 02 nov. 2023 · Ivan Postnikov

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      Select an Address app - official feature request thread
      This is the official feature request topic for Select an Address. Please refer to the guidelines on feedback posts for B...

      Publication le 13 mars 2020 · Tiffany Green

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      Slack integration changes.
      Avec réponse
      Over the weekend an update was launched and now we no longer get the colored pars based on status from the ZD<>Sla...

      Publication le 25 mars 2024 · Jeffrey LeBlanc

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      Jira Integration - Auto Suggest Labels
      Feature Request Summary:  Have the auto-suggest feature work when populating Labels for a new Jira ticket. Descriptio...

      Publication le 29 avr. 2022 · John Bevan

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      Tymeshift - Allow Agents to View All Future Time Off Requests
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Publication le 15 janv. 2024 · Aaron Doane

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      Time Tracking App - Record agent time accurately request
      Time Tracking App - Record agent time accurately request Please give a quick overview of your product feature request or...

      Publication le 20 déc. 2023 · Chris Stewart

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      Field sync with Jira flag needed
      Currently with a one-way sync from ZD to Jira, the fields are set to sync. ie Ticket 123 Fields: Client URL: https://goo...

      Publication le 10 avr. 2024 · Jeff Young

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      Add ACH and annual billing as options to the Zendesk billing platform for external apps
      As a Zendesk app developer, we use the Zendesk Stripe application for a kind of coordination between the app and billing...

      Publication le 01 avr. 2024 · Daniel Belevtsov

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