Recherches récentes


Pas de recherche récente

Discussion - Tips and best practices from the community

Explore and share tips, workflows, customizations, and recipes related to the Zendesk suite of products, all curated from the experiences and insights of fellow Zendesk users.


Unfortunately the ZenDesk Help Center does not natively allow you to have images that expand in size and show ...

Publication le 23 sept. 2018 · Joshua Tallent

30

Abonnés

2

Votes

66

Commentaires


Hello, We are a T-Shirt factory in Brazil and we realized that when tickets get more than 4 replies from the same agent...

Publication le 11 janv. 2017 · Supervisão - Atendimento

6

Abonnés

0

Votes

6

Commentaires


Hi there! Do you have really kind customers who reply just to say "thanks"? This is great, but it creates more work / cl...

Publication le 20 mai 2023 · Stephen Belleau

18

Abonnés

5

Votes

21

Commentaires


Welcome Let me introduce you to kBackup! This little app will allow you to back up your help centre content to your loca...

Publication le 10 mai 2016 · Felix Stubner

113

Abonnés

9

Votes

249

Commentaires


I need help figuring out if something is possible for Ticket Submissions.    Scenario: We have a large client base, and ...

Publication le 03 juil. 2024 · Robyn Casanova

4

Abonnés

0

Votes

3

Commentaires


We use a server-side rendered (SSR) Zendesk app to display data from a third-party system in Zendesk. We would also like...

Publication le 13 sept. 2024 · Fredrick Hildebrand

2

Abonnés

0

Votes

2

Commentaires


Prerequisite:* Admin access Support & Guide* Default Copenhagen Theme* Turn-on anonymous ticket submission* Custom f...

Publication le 12 déc. 2023 · Edward Teach

14

Abonnés

3

Votes

15

Commentaires


The Goal It can be really satisfying (ha) to see all of your CSAT ratings with clear visual indicators for good and bad ...

Publication le 30 oct. 2020 · Chris Bulin

15

Abonnés

1

vote

14

Commentaires


In order to prevent customer from submitting tickets to your support after they have churned , ZD suggested this KB arti...

Publication le 28 janv. 2025 · Rishi Dutta

0

Abonnés

0

Votes

0

Commentaire


How to add an HC Article to multiple sections (using a redirect) Zendesk level:  IntermediateKnowledge:  Javascript, Gui...

Publication le 22 mai 2020 · Alejandro Colon

19

Abonnés

0

Votes

37

Commentaires