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Discussion - Tips and best practices from the community

Explore and share tips, workflows, customizations, and recipes related to the Zendesk suite of products, all curated from the experiences and insights of fellow Zendesk users.

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      Tip: How to add CSS to Web Widget
      Add CSS to Web Widget Zendesk level:  BeginnerKnowledge: Javascript, HTML, CSS, Web WidgetTime Required:  10 minutes Do...

      Publication le 05 avr. 2021 · Alejandro Colon

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      Tip: How to notify Zendesk Guide Article update to Slack
      Hi there, I'd like to share my hobby work - https://github.com/toru-takahashi/actions-zendesk-guide-subscriber.Zendesk ...

      Publication le 16 mai 2021 · Toru Takahashi

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      Tip: Add Current Article Title In The Breadcrumbs On Article Template
      Prerequisite: JavaScript Article Page Time To Read: Max 1min Time To Embed: Max 1min   Hi to all, I am going...

      Publication le 31 juil. 2021 · Ifra Saqlain

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      Tip: How to Add Estimated Reading Time to Articles in Guide
      Zendesk level: BeginnerKnowledge: HTML, JSTime Required: 5 minutes This is a simple tip to quickly add an estimate...

      Publication le 08 juil. 2021 · Sheldon Grimm

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      How to Integrate Azure DevOps with Zendesk
      Sync comments and attachments from Zendesk to Azure DevOps? Syncing of Comments, Status and Attachments from Zendesk t...

      Publication le 17 juin 2021 · DevOps Integration

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      Tip: Change banner of New Request Template based on Request Form
      Prerequisite: JavaScript CSS Time To Read: 5 minutes Time To Embed: 5 minutes     Hi All, Here, I am going to sh...

      Publication le 31 juil. 2021 · Ifra Saqlain

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      Tip: How to add conditionals to your Zendesk email template to use custom HTML layouts
      How to add conditionals to your Zendesk email template to use custom HTML layouts Zendesk level:  IntermediateKnowledge:...

      Publication le 06 avr. 2021 · Alejandro Colon

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      Tip: Hide Zendesk Branding on Web Widget
      Hide Zendesk Branding on Web Widget Zendesk level:  BeginnerKnowledge: Javascript, HTML, CSS, Web WidgetTime Required:  ...

      Publication le 06 avr. 2021 · Alejandro Colon

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      Tip: Hide Field Labels on Web Widget
      Hide Field Labels on Web Widget Zendesk level:  BeginnerKnowledge: Javascript, HTML, CSS, Web WidgetTime Required:  10 m...

      Publication le 06 avr. 2021 · Alejandro Colon

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      Tip: Hide Ticket Fields on Web Widget
      Hide Ticket Fields on Web Widget Zendesk level:  BeginnerKnowledge: Javascript, HTML, CSS, Web WidgetTime Required:  10 ...

      Publication le 06 avr. 2021 · Alejandro Colon

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