Feedback - Voice (Talk)
Nouvelle publicationHave feedback or ideas to improve the Zendesk Voice (Talk) product? Post them here, vote on ideas you like, and hear from other users.
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Product Feedback Post Template Épinglée0 votes 0 commentaires
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Product feedback guidelines & how to write a good feedback post Épinglée0 votes 0 commentaires
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zendesk talkを使用して発信する際、デフォルトでアメリカになっているのを日本にしたい0 votes 0 commentaires
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Feedback: Explore attribute "Call group is default" is Wrong0 votes 0 commentaires
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Zendesk talk: Viewing who disconnected the line on a call2 votes 0 commentaires
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Talk: Agent Activity Suggestions (Filter, Tagging/Grouping) Répondu5 votes 6 commentaires
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Feature request: New status for talk allows only calls come through if no one else is Online Répondu4 votes 1 commentaire
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Call Recordings in Stereo0 votes 2 commentaires
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End-User Provide Contact Details for Digital Line0 votes 0 commentaires
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Notify customers when an agent is free to take a call0 votes 1 commentaire
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Zendesk Talk Rights concerns0 votes 0 commentaires
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Real time Voice transcription1 vote 1 commentaire
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Different threads for same SMS customer? Répondu0 votes 1 commentaire
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Improve Average Wait Time Calculations + Add periodic messaging0 votes 0 commentaires
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Automatically Switch to Offline Status in Case of Tech Issue Répondu0 votes 1 commentaire
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Calls dropping after a couple seconds of ringing. Répondu0 votes 1 commentaire
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Zendesk Talk - Outbound call to short code numbers Répondu0 votes 1 commentaire
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Call back options after hours Répondu2 votes 3 commentaires
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Automatic Callback Queue Répondu1 vote 1 commentaire
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Product feedback: Talk notification sound upon incoming call Répondu2 votes 2 commentaires
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Text back voice for IVRs Répondu0 votes 1 commentaire
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Manager/Team Lead Notifications for Queue Size, Wait Times and Agent Availability Répondu2 votes 2 commentaires
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Route calls by agents skills Planifiée2 votes 2 commentaires
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Summary of phone tickets Répondu0 votes 1 commentaire
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Zendesk Talk Organize/Filter Outbound Lines Répondu2 votes 3 commentaires
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More VM options Répondu0 votes 1 commentaire
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New tools to track Zendesk Talk issues Répondu1 vote 4 commentaires
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Feedback: IVR SMS option Répondu0 votes 1 commentaire
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Troubleshoot Integration of Ring Central with Zendesk Support Répondu0 votes 2 commentaires
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Enabling end-users to identify their position in the call waiting queue Répondu4 votes 2 commentaires