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Feedback - Help Center (Guide)

Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).


Welcome to the Product Feedback Topic for Zendesk's Help Center (Guide)! No one knows our products better than you, ou...

Publication le 29 sept. 2023 · Shawna James

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We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...

Publication le 29 sept. 2023 · Shawna James

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Feature Request Summary:  Make “Lock” icon more clear in terms of meaning. Description:  In Help Center articles, if ...

Publication le 25 mars 2024 · Kirill Akimov

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I need to enable the SLA so that customers can see it in the help center

Publication le 27 janv. 2025 · Lucas Almeida

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Feature Request Summary:  Zendesk Help Center should have an option that would allow an end user to see all his request...

Publication le 24 mai 2022 · Nicolas Monchaux

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Our forms would benefit from a conditional Multi-select field.  We currently have multiple check boxes that are conditi...

Publication le 17 oct. 2022 · Martha

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The Drop Down field is limited to scrolling and selecting the values. It would be great to have an integrated search to ...

Publication le 23 avr. 2018 · Julian

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

Publication le 23 janv. 2025 · Carrie Doring

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Feature Request Summary:  Help Center should have an API endpoint for Article Verification, or attributes within the ex...

Publication le 28 déc. 2022 · Sam

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Currently, when my customers follow a section in my Knowledge Base, if I add a new article in this section, they receive...

Publication le 06 févr. 2015 · Joris Heuberger

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