Feedback - Help Center (Guide)
Nouvelle publicationShare feedback or ideas to improve the Zendesk Help Center (Guide) product, vote on ideas you like, and hear from other users.
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Include Community Discussion content in the bot11 votes 10 commentaires
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"Visible to" no longer defaults to "Everyone" Répondu17 votes 33 commentaires
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Product Suggestion: Can you add email notification when articles are published?9 votes 20 commentaires
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Add a category filter on the Knowledge Capture app12 votes 21 commentaires
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Slack integration with Guide25 votes 30 commentaires
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Drop Down Field: Searchable Planifiée114 votes 59 commentaires
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Knowledge Article Templates35 votes 43 commentaires
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Reset the "Did you find this helpful?" rating for revised articles44 votes 67 commentaires
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Internal Comments on Guide Articles57 votes 51 commentaires
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Help Center - improve 'was this article helpful' and allow user to leave reasons96 votes 72 commentaires
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Implementing a search results sidebar filter like Zendesk's6 votes 18 commentaires
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Make it easier to create anchor links to sub-sections of an article20 votes 22 commentaires
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Ability to export filtered list of articles from Manage articles30 votes 32 commentaires
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Embed a PDF in Help Center articles6 votes 32 commentaires
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Help Center: Reusable content Planifiée29 votes 29 commentaires
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Share articles across multiple brand accounts Terminée45 votes 40 commentaires
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Copy / Duplicate Help Centre articles Planifiée155 votes 146 commentaires
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Customize Help Center "Follow section" email notification69 votes 63 commentaires
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Manage tags/labels in Help Center articles Terminée57 votes 47 commentaires
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Help Center Articles containing both internal and external content19 votes 26 commentaires
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Follow article feature to notify users of article content updates154 votes 123 commentaires
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Add Submit A Request for Agents Terminée92 votes 111 commentaires
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Enable custom ticket field columns to be added to the request table in Help Center my activities page Planifiée172 votes 159 commentaires
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Ability to show On-hold Status on Customer Portal Planifiée65 votes 87 commentaires
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Help Center Article Editor needs to support (easy) source code formatting88 votes 76 commentaires
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How do you format tables in Help Center?17 votes 58 commentaires
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CSS branding not applied to sign in page (Help Center)148 votes 147 commentaires
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Allow Redirect of Urls Planifiée74 votes 60 commentaires
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Approve user sign-up to Help Center39 votes 36 commentaires
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Allow articles to be posted to multiple sections Planifiée459 votes 446 commentaires