Feedback - Help Center (Guide)
Nouvelle publicationShare feedback or ideas to improve the Zendesk Help Center (Guide) product, vote on ideas you like, and hear from other users.
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Advanced TinyMCE Editor9 votes 3 commentaires
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Sort comments in ARTICLE by newest to oldest8 votes 2 commentaires
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Permission Sets for Article Verification14 votes 8 commentaires
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Answer Bot - Show transcript to Chat agents9 votes 5 commentaires
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Don't convert an upvote to a downvote3 votes 3 commentaires
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Improvement suggestion for Article Verification for Guide5 votes 9 commentaires
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Knowledge Capture feedback - any way to send notification to Article Author?3 votes 10 commentaires
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Improvements to Rapid Resolve46 votes 21 commentaires
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Knowledge Capture Reporting Needs Improvement: Should Reflect Actual Knowledge Capture App Usage13 votes 13 commentaires
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Include Community Discussion content in the bot11 votes 10 commentaires
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Product Suggestion: Can you add email notification when articles are published?9 votes 20 commentaires
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Add a category filter on the Knowledge Capture app12 votes 30 commentaires
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Slack integration with Guide27 votes 31 commentaires
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Knowledge Article Templates36 votes 46 commentaires
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Reset the "Did you find this helpful?" rating for revised articles43 votes 67 commentaires
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Internal Comments on Guide Articles58 votes 52 commentaires
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Help Center - improve 'was this article helpful' and allow user to leave reasons97 votes 72 commentaires
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Implementing a search results sidebar filter like Zendesk's6 votes 18 commentaires
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Make it easier to create anchor links to sub-sections of an article20 votes 22 commentaires
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Ability to export filtered list of articles from Manage articles31 votes 34 commentaires
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Embed a PDF in Help Center articles6 votes 32 commentaires
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Customize Help Center "Follow section" email notification72 votes 71 commentaires
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Help Center Articles containing both internal and external content19 votes 26 commentaires
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Follow article feature to notify users of article content updates158 votes 125 commentaires
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Help Center Article Editor needs to support (easy) source code formatting88 votes 76 commentaires
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How do you format tables in Help Center?17 votes 58 commentaires
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CSS branding not applied to sign in page (Help Center)149 votes 147 commentaires
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Approve user sign-up to Help Center39 votes 36 commentaires