Recherches récentes

Pas de recherche récente

Feedback - Help Center (Guide)

Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).

Nouvelle publication
Tout afficher
    Trier par activité récente
      Product feedback guidelines & how to write a good feedback post
      Épinglée
      Welcome to the Product Feedback Topic for Zendesk's Help Center (Guide)! No one knows our products better than you, ou...

      Publication le 29 sept. 2023 · Shawna James

      1

      Abonné

      0

      Votes

      0

      Commentaire

      Product Feedback + Feature Request Post Template
      Épinglée
      We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...

      Publication le 29 sept. 2023 · Shawna James

      5

      Abonnés

      1

      vote

      3

      Commentaires

      Add a "Visible to" column to the Articles List
      We need the ability to add a "Visible to" column to the list of articles in Guide so that it will display in our Saved L...

      Publication le 07 juin 2021 · Fiona Dirom

      13

      Abonnés

      14

      Votes

      8

      Commentaires

      Add ability to customize the displayed text for a Featured Article
      I like the new featured article option. A likely easy enhancement that I could use already would be the ability to custo...

      Publication le 07 mars 2025 · Summer Polacek

      0

      Abonnés

      0

      Votes

      0

      Commentaire

      Feedback on article multiplacement unique article IDs
      My team is thrilled to see Zendesk implementing the ability to place a single article in multiple sections and brands! I...

      Publication le 01 oct. 2024 · Ashley C

      4

      Abonnés

      1

      vote

      3

      Commentaires

      Feature Request: Preserve Line Breaks in Custom Text Fields Displayed in Guide
      Currently, custom text fields in Zendesk do not display line breaks correctly in Guide, causing formatting issues that i...

      Publication le 06 mars 2025 · Jennifer Lee

      0

      Abonnés

      0

      Votes

      0

      Commentaire

      Can size of the media attachment of a video in Help Center can be increased to 400 MB.
      Can size of the media attachment of a video in Help Center can be increased to 400 MB.

      Publication le 06 mars 2025 · Gitanjali Chaudhari

      0

      Abonnés

      0

      Votes

      0

      Commentaire

      [Guide] Article updates/What's new + Agent Accountability
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Publication le 05 mars 2025 · Sydney Neubauer

      1

      Abonné

      2

      Votes

      0

      Commentaire

      Feature Request: Make Content Blocks Functional Within Exisiting HTML Code
      Our team sees the value in utilizing content blocks across both our internal and external knowledge bases. However, with...

      Publication le 06 mars 2025 · Megan Fallows

      0

      Abonnés

      0

      Votes

      0

      Commentaire

      Request to have Unlisted articles in the Help Center
      Planifié
      It would be very helpful to have the option to publish articles as unlisted. We constantly send emails with links to ar...

      Publication le 31 juil. 2023 · Rebeca

      6

      Abonnés

      8

      Votes

      3

      Commentaires