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Feedback - Help Center (Guide)

Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).


Welcome to the Product Feedback Topic for Zendesk's Help Center (Guide)! No one knows our products better than you, ou...

Publication le 29 sept. 2023 · Shawna James

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We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...

Publication le 29 sept. 2023 · Shawna James

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

Publication le 23 janv. 2025 · Carrie Doring

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Feature Request Summary:  Help Center should have an API endpoint for Article Verification, or attributes within the ex...

Publication le 28 déc. 2022 · Sam

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Currently, when my customers follow a section in my Knowledge Base, if I add a new article in this section, they receive...

Publication le 06 févr. 2015 · Joris Heuberger

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We would like to request a supported method to have an ‘Internal’ section to the bottom of articles that are visible to ...

Publication le 19 févr. 2025 · Stuart French

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Hi, I’m looking for a way to single-source small pieces of content, kind of like Zendesk Content Blocks, but for smalle...

Publication le 13 nov. 2022 · Steven Geller

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We migrated our old WordPress-based help site to Zendesk's Help Center.  Our plan was to set up an Nginx wildcard r...

Publication le 24 oct. 2024 · Matt Dietsche

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Hi there,   I'd like to add hover over dropdown menus in our help center that reflect the Category/section hierarchy set...

Publication le 14 févr. 2025 · Kelly Johnson

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Hi ZD team! We would like to see an internal commenting feature added to Zendesk guide articles. It would be something s...

Publication le 14 août 2020 · Katie Murray

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