Recherches récentes

Pas de recherche récente

Feedback - Help Center (Guide)

Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).

Nouvelle publication
Tout afficher
    Trier par activité récente
      Customize Login Page of End Users
      Non planifié
      I would like to customize our end user's log in page. Currently while they are log in, the page is default designed and ...

      Publication le 21 mars 2023 · Furkan Gündüz

      10

      Abonnés

      9

      Votes

      5

      Commentaires

      Hide Ticket Forms based on Customer Organisation
      I'm aware there is an article on this issue but it is outdated for our theme version (Copenhagen 4.2.3). We have never c...

      Publication le 19 déc. 2024 · Andrew English

      4

      Abonnés

      2

      Votes

      5

      Commentaires

      Light Agents comments to their own tickets via Help Center should be visible in Help Center
      Feature Request Summary:  Comments by Light Agents via Help Center to their own tickets (= where they are the requester...

      Publication le 01 mars 2022 · Josef Prandstetter

      14

      Abonnés

      15

      Votes

      8

      Commentaires

      Bot/AI Agent searching articles restricted to a section of the Guide
      It would be great if the bot could narrow the search for articles to a specific section of the Guide in order to optimis...

      Publication le 30 janv. 2025 · José Antonio Viejo Rodríguez

      1

      Abonné

      0

      Votes

      1

      Commentaire

      Suggested search result discrepancies
      Hi Zendesk team!Typing Custom Field into the search box in our help center returns very different suggested results comp...

      Publication le 30 janv. 2025 · Ben Spry

      2

      Abonnés

      0

      Votes

      1

      Commentaire

      Allow admins to set a different management permission as the default in Guide
      Planifié
      We have created a second management permission profile in Guide to allow agents to have additional privileges on article...

      Publication le 20 déc. 2021 · Ylan Muller

      16

      Abonnés

      19

      Votes

      11

      Commentaires

      Text wrapping and image alignment for images in Knowledge Base articles?
      I see that images in content blocks can now be aligned and formatted with text wrapping; is there a reason that this isn...

      Publication le 13 déc. 2022 · Renée Meloche

      6

      Abonnés

      1

      vote

      4

      Commentaires

      Use Markdown in the editor to create Knowledge Center / Guide Articles?
      Avec réponse
      I see about using Markdown for agents in tickets, but I really really want to be able to type my articles in mark down. ...

      Publication le 04 févr. 2022 · Lisa Parker

      15

      Abonnés

      6

      Votes

      10

      Commentaires

      Need to arrange promoted articles
      Need the ability to arrange the promoted articles that display on the homepage.  Would love to see this added to the Ar...

      Publication le 03 avr. 2023 · Jane M Langschied

      5

      Abonnés

      7

      Votes

      3

      Commentaires

      Product Feedback: Videos in Help Center
      Hi Team,  We have noticed that Videos on the Help Center can only be displayed through online video streaming platforms ...

      Publication le 20 juin 2024 · Atanas Tomov

      3

      Abonnés

      5

      Votes

      2

      Commentaires