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Feedback - Help Center (Guide)

Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).


As part of of our employee termination process, sometimes user accounts are deleted from our Zendesk instance before we ...

Publication le 01 juil. 2021 · Jimmy Rufo

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Based on https://support.zendesk.com/hc/en-us/community/posts/360033644874-Customising-organization-subscription-email-t...

Publication le 12 avr. 2021 · Alejandro Colon

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The Knowledge Capture app in Zendesk Support currently pulls in all published articles from a brand. We would like the ...

Publication le 16 juin 2021 · Ryan Boyer

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Feature Request Summary:  Zendesk Guide should have standard formatting option for yellow notes and blue tips boxes in ...

Publication le 09 août 2021 · Rachel Scriven

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Hi team,I have many customers requested to increase 1MB per translation for Guide article size, and there is a limitatio...

Publication le 10 févr. 2025 · Chen Shihai

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We need the ability to add a "Labels" column to the list of articles in Guide so that it will display in our Saved Lists...

Publication le 15 juin 2021 · Fiona Dirom

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Feature Request Summary:  One ubiquitous and critical button in pretty much all other WYSIWYG tool bars is confoundingl...

Publication le 01 avr. 2022 · Joel Sandi

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I would like to customize our end user's log in page. Currently while they are log in, the page is default designed and ...

Publication le 21 mars 2023 · Furkan Gündüz

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I'm aware there is an article on this issue but it is outdated for our theme version (Copenhagen 4.2.3). We have never c...

Publication le 19 déc. 2024 · Andrew English

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Feature Request Summary:  Comments by Light Agents via Help Center to their own tickets (= where they are the requester...

Publication le 01 mars 2022 · Josef Prandstetter

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