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Feedback - Help Center (Guide)

Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).


We brand our Help Center with CSS. This works fine for the home page and the "submit a request" page. The branding isn'...

Publication le 12 sept. 2013 · Ronny

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

Publication le 27 nov. 2023 · Morgan

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The Helpcenter.user object offers limited data to Guide from Support - namely, things like basic profile info (name, ema...

Publication le 13 avr. 2021 · Sam

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Post Title:  Feedback Request: Collapsible Headers built-in to the Help Center article editor toolbar Feature Request...

Publication le 01 mai 2023 · Manraj Singh

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Hello everyone, We noticed that currently Guide: Articles does not include a dedicated export that allows you to downlo...

Publication le 02 juin 2023 · Atanas Tomov

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Hello, I need to display the article list in alphabetical order by title. But, it seems like while I can sort on (e.g.)...

Publication le 14 avr. 2022 · Stephen Kairys

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

Publication le 24 janv. 2025 · Nicholas DiCola

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以下の記事を参照し、フォームの内容を事前に入力済みでURL化が出来ます。 事前入力済みチケットフォームの作成 – Zendeskヘルプ   事前入力済みチケットフォームの事前に設定した項目の内容を エンドユーザー側で編集できないように一部固...

Publication le 16 oct. 2024 · 村田 龍也

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We are currently working on going live with our webshop for Andorra (English) & Albania (English), but the countries are...

Publication le 13 août 2024 · Mathilde

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It would be super helpful if Zendesk would implement a more full-featured TinyMCE editor like the one found here. And if...

Publication le 22 janv. 2020 · David Bjorgen

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