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Follow this topic for timely updates about the Zendesk Community and general Zendesk information. Stay informed about new features and initiatives, and join the conversation with fellow community members. Together, let's foster a more informed and connected Zendesk Community.


The Zendesk team is excited to announce the second episode of the Zendesk essentials: Live tutorials this time about Bui...

Publication le 04 mars 2025 · Brett Bowser

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Not sure where to post your question or what you can do in the Zendesk Community? This guide is here to help! If you hav...

Publication le 02 janv. 2024 · Brett Bowser

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Hello, Zendesk Community! Through your responses to our survey on this website, we’ve heard from you that you’d like mor...

Publication le 13 août 2024 · Mackenzie Krueger

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You have questions - and the community has answers - but only if we can understand what you're asking.  Here are some q...

Publication le 26 sept. 2022 · Nicole Saunders

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Welcome to the Zendesk Community, your place to connect with your peers to learn, share, and collaborate. We’re excited ...

Publication le 20 oct. 2021 · Brett Bowser

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Hey there Zendesk community,  We’re excited to kick off our Zendesk essentials: Live tutorials series with our first web...

Publication le 25 févr. 2025 · Brett Bowser

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Hey everyone,   We are thrilled to launch a new EAP for our Community called Unassigned Shifts. The WFM team is bringing...

Publication le 04 mars 2025 · Shawna James

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Hello Zendesk community,  We're excited to roll out the early access program for Brand Spaces! This feature allows agen...

Publication le 20 févr. 2024 · Brett Bowser

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Dear Community,   We are thrilled to bring you a new EAP focused on Omnichannel Engagements API.   Note: The omnichannel...

Publication le 11 févr. 2025 · Shawna James

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We are excited to present a new EAP to our Zendesk Customers, Sandbox Configuration Management.    Sandbox Configuration...

Publication le 06 janv. 2025 · Shawna James

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