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Follow this topic for timely updates about the Zendesk Community and general Zendesk information. Stay informed about new features and initiatives, and join the conversation with fellow community members. Together, let's foster a more informed and connected Zendesk Community.


Hey there Zendesk community! We are excited to announce the upcoming Zendesk AI Summit, happening on October 9th. Prepar...

Publication le 07 août 2024 · Brett Bowser

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Hello Community, Happy Zendesk Showcase day in New York City!We are thrilled to announce an Early Access Program (EAP) f...

Publication le 04 oct. 2023 · Brett Bowser

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Update: Merging suggestions is now generally available. See Merging related tickets based on suggestions (https://suppor...

Publication le 13 mars 2024 · Shawna James

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Happy Monday my fellow community friends! I'm excited to share that we have launched an new early access program for Ent...

Publication le 09 oct. 2023 · Brett Bowser

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Dear Zendesk Community members, We are thrilled to announce the new open EAP for Side Conversation Child Tickets Enhance...

Publication le 23 sept. 2024 · Shawna James

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Hello,   When will we have certification for Zendesk for administrator in Portuguese or Spanish?   Thanks!    Att,

Publication le 05 sept. 2024 · Roger Souza

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Get your early access pass! We're excited to announce that Zendesk Relate 2024 is scheduled for April 16-18 in the ci...

Publication le 09 nov. 2023 · Brett Bowser

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Hello everyone! The Zendesk WFM team is thrilled to announce access to a new program for tracking agent productivity. Le...

Publication le 23 juil. 2024 · Shawna James

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Join us on August 1st for an exciting event, "How to Prepare Your Team for AI-Driven CX." Discover best practices to get...

Publication le 18 juil. 2024 · Devan La Spisa

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Hello,   I'm following the instructions provided in an email about the above issue. In mobile SDK in settings we have no...

Publication le 28 mai 2024 · Nathalie

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