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Follow this topic for timely updates about the Zendesk Community and general Zendesk information. Stay informed about new features and initiatives, and join the conversation with fellow community members. Together, let's foster a more informed and connected Zendesk Community.


Hey there Zendesk Community! We at Zendesk are excited to announce the release of our latest podcast episode, featuring ...

Publication le 27 juin 2024 · Brett Bowser

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We recently delved into our latest innovations around Employee Experience, including Conversational Bots in Slack, and p...

Publication le 13 oct. 2023 · Devan La Spisa

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Hello, NYC! 🗽 We're thrilled to announce that we're hosting our first SMB Zendesk User Group, in person!  Clear your s...

Publication le 26 sept. 2023 · Drew Frey

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Thanks to everyone who attended our PM Roundtable on Messaging End User Experience, where the product team connected ...

Publication le 12 oct. 2023 · Devan La Spisa

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The October meetup of the Zendesk Admins User Group is all about the future! Join group host Michael Locurcio from Barne...

Publication le 16 oct. 2023 · Nicole Saunders

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AI and Generative AI are the driving forces currently reshaping the future of CX. While exciting, it also brings disrupt...

Publication le 25 oct. 2023 · Devan La Spisa

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Hello community! Join us for What’s New at Zendesk on November 8th at 10am PDT/1pm ET as we take you on a journey throu...

Publication le 26 oct. 2023 · Brett Bowser

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We are excited to announce our upcoming event, Conversations with Zendesk featuring Fetch, scheduled for Thursday, Dec...

Publication le 04 déc. 2023 · Brett Bowser

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Join our virtual product reveal to learn about our new generative AI capabilities—and how they’re impacting CX, EX, an...

Publication le 27 sept. 2023 · Nicole Saunders

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On Thursday, November 2nd at 11 AM CDT, we’ll be joined by members of the Zendesk Product Team for a special discussion ...

Publication le 01 nov. 2023 · Devan La Spisa

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