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Follow this topic for timely updates about the Zendesk Community and general Zendesk information. Stay informed about new features and initiatives, and join the conversation with fellow community members. Together, let's foster a more informed and connected Zendesk Community.

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      Join Us for the Zendesk AI Summit on October 9, 2024!
      Hey there Zendesk community! We are excited to announce the upcoming Zendesk AI Summit, happening on October 9th. Prepar...

      Publication le 07 août 2024 · Brett Bowser

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      Announcing Sandbox Configuration Management EAP!
      We are excited to present a new EAP to our Zendesk Customers, Sandbox Configuration Management.    Sandbox Configuration...

      Publication le 06 janv. 2025 · Shawna James

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      New Open Beta - Enhanced Facebook Integration
      Hello Zendesk Community! We are excited to bring you a new Open Beta for our Enhanced Facebook Integration. Join now!   ...

      Publication le 22 oct. 2024 · Shawna James

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      Marketplace Apps User Research - Automated VOC
      Hey Community!   The Zendesk Marketplace Apps team is thrilled to share that we’re potentially working on an exciting ...

      Publication le 27 févr. 2024 · Kolten Kittleson

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      Upcoming EAP - Zendesk Sandbox for Data Masking
      Hello everyone! We are thrilled to announce an upcoming EAP to our Community: Zendesk Sandbox for Data Masking Organizat...

      Publication le 22 oct. 2024 · Shawna James

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      Early Access Program: Sign-up Request for the Similar Tickets Feature
      Hello Community, Happy Zendesk Showcase day in New York City!We are thrilled to announce an Early Access Program (EAP) f...

      Publication le 04 oct. 2023 · Brett Bowser

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      Merging Suggestions EAP - Now Live!
      Update: Merging suggestions is now generally available. See Merging related tickets based on suggestions (https://suppor...

      Publication le 13 mars 2024 · Shawna James

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      Side Conversation Child Ticket Enhancements - EAP is now live!
      Dear Zendesk Community members, We are thrilled to announce the new open EAP for Side Conversation Child Tickets Enhance...

      Publication le 23 sept. 2024 · Shawna James

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      Certification in Portuguese/Spanish
      Hello,   When will we have certification for Zendesk for administrator in Portuguese or Spanish?   Thanks!    Att,

      Publication le 05 sept. 2024 · Roger Souza

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      Zendesk Relate 2024 early bird signups are now open!
      Get your early access pass! We're excited to announce that Zendesk Relate 2024 is scheduled for April 16-18 in the ci...

      Publication le 09 nov. 2023 · Brett Bowser

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