Feedback - Chat and Messaging (Chat)
Nouvelle publicationShare feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.
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Product Feedback Post Template Épinglée0 votes 1 commentaire
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Product feedback guidelines & how to write a good feedback post Épinglée0 votes 0 commentaires
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Automatic Switch from Messaging to Email Channels Post Chat3 votes 2 commentaires
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Capability to leave autoresponses to idle end users that chat with us4 votes 1 commentaire
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[ZD] 'Updater' condition in View0 votes 2 commentaires
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zChat.removeTags cannot remove tags when using Agent Workspace0 votes 3 commentaires
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Messaging proactive greetings multiple languages1 vote 1 commentaire
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Feature Request: Capability to suppress the "Operating hours have started" Notification4 votes 0 commentaires
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Messaging Web Widget - New undocumented Viewed Pages Feature0 votes 1 commentaire
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Link authenticated conversation to existing end-user instead of creating new user (Messaging) Planifiée1 vote 3 commentaires
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Disable automatic translation warning1 vote 0 commentaires
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Notifications trigger regardless of routing options for chat/messaging1 vote 1 commentaire
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Messaging- Ability to see the free-text messages that an end-user sent to answer bot3 votes 4 commentaires
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Getting Issue with Android 11 Messaging0 votes 2 commentaires
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Reassign a chat without ending a chat1 vote 1 commentaire
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Zendesk Messaging - continuous conversations - Customization of Message and Email needed Répondu4 votes 2 commentaires
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Formulários de ticket no Web Widget - Substitua o formulário de contato padrão0 votes 1 commentaire
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Ability to copy and backup bot flows and steps.2 votes 2 commentaires
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Please move the macro box back to where it was!5 votes 0 commentaires
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Zendesk Support Messaging instead of Mail - Drawbacks1 vote 1 commentaire
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Czech language support for Messaging bots0 votes 2 commentaires
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Custom chat launcher1 vote 1 commentaire
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Why can't I see replies from our Social Media Team on social messaging threads?1 vote 0 commentaires
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4 chats and that's it? Not enough space for chats in agent workspace3 votes 1 commentaire
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ban visitors in agent workspace5 votes 1 commentaire
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Creating follow up automatically after solving ticket in agent workspace4 votes 1 commentaire
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Dispute0 votes 1 commentaire
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Image copy to Zendesk chat widget from shortcut key enable required0 votes 5 commentaires
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Google Analytics Tracking on Web Widget Répondu0 votes 3 commentaires
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Use 'present options' feature to tailor articles shown in Bot flow1 vote 2 commentaires