Feedback - Chat and Messaging (Chat)
Nouvelle publicationShare feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.
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Flow Builder: Do away with Article steps, improve Carousel steps instead2 votes 0 commentaires
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Differentiate the colour of a link in web widget1 vote 0 commentaires
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Hyperlinks not supported in Messaging?3 votes 0 commentaires
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Ability to merge branches of an answer3 votes 3 commentaires
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Feature request: Branch by condition0 votes 0 commentaires
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Posicionamiento de las burbujas en instagram0 votes 0 commentaires
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No sound notification when contacting Zendesk Support via messaging0 votes 5 commentaires
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Flow Builder UI improvements1 vote 0 commentaires
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How to track and reopen unanswered conversations Répondu0 votes 2 commentaires
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pesquisa de satisfação0 votes 0 commentaires
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I need to show help center articles within web widget but do not want my help center to be public Répondu2 votes 1 commentaire
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Custom fields - Public reply - Jira0 votes 2 commentaires
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Live Chat Problem on iPhone Safari Répondu0 votes 1 commentaire
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Blacklisting of problem customers1 vote 1 commentaire
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Support for the Ukrainian language in Flow builder3 votes 3 commentaires
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Add the ability to use stickers (preset for agents)10 votes 1 commentaire
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Ability to put an emoji on a client or agent message19 votes 0 commentaires
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Store all comments between agent and customer in separate rows before agent hits submit1 vote 0 commentaires
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Ability to ink a separate answer flow in a tree0 votes 2 commentaires
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Opción de Reiniciar en el bot1 vote 1 commentaire
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Away status - Notifications2 votes 0 commentaires
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Chat tabs switch their positions1 vote 0 commentaires
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Changing the answerbot avatar22 votes 17 commentaires
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Formatting the Messaging Transcript Email That is Sent After Messaging Session Timeout2 votes 2 commentaires
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Agent chat roles0 votes 0 commentaires
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App para gravar áudio via WhatsApp0 votes 0 commentaires
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HISTÓRICO DE NAVEGAÇÃO DO CHAT0 votes 0 commentaires
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Select specific user organization via the Chat API1 vote 0 commentaires
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Keep agent status as it is even though network changes or the PC locks1 vote 0 commentaires
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Lack of API features in Messaging vs Classic7 votes 4 commentaires