Feedback - Chat and Messaging (Chat)
Nouvelle publicationShare feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.
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Urgent: WhatsApp Automation Features Lost in New Zendesk Suite0 votes 3 commentaires
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Searched Ticket based on conversation_id0 votes 1 commentaire
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Feature Request: Allow "Show Help Center Articles" step for private help centers1 vote 1 commentaire
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Embedded Web Chat not creating Ticket0 votes 1 commentaire
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More placeholders in classic chat (Web Widget)1 vote 1 commentaire
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Feature Request: Introduce 'Wait for Customer Response' Step to Flow Builder2 votes 10 commentaires
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Messaging Reporting - Offered v Accepted4 votes 11 commentaires
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Ability to make Agents "Available" automatically pn Chat when signed in1 vote 1 commentaire
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WhatsApp Integration1 vote 0 commentaires
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Product Feedback: Shortcuts export/import3 votes 4 commentaires
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Cambiar tamaño del Widget de chat (Classic)0 votes 0 commentaires
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Product Feedback: Agent statuses manual change (Messaging)4 votes 2 commentaires
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Feedback on Rocket League and Sideswipe - Bans and Ban Appeals0 votes 1 commentaire
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Why members in group can't just reply in messaging directly?0 votes 5 commentaires
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Is there a way to add a link to the Knowledge Centre within the web widget?0 votes 0 commentaires
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Liberar conjunto de dados para trazer numero de tickets de atendimento.0 votes 1 commentaire
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Character Counter in message box2 votes 0 commentaires
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Captura de dados no canal de WhatsApp1 vote 1 commentaire
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Drop-down limitations (options truncated) in flow-builder / messaging0 votes 4 commentaires
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Wait Time - Messaging0 votes 1 commentaire
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Chime for customer for Message replies0 votes 0 commentaires
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80797567120 votes 0 commentaires
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After migrating, Social Messaging miss externalId0 votes 0 commentaires
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Import TikTok Direct Messages to Zendesk1 vote 0 commentaires
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Wait Times and Queue Spot in Messaging5 votes 3 commentaires
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Live Data for Average First Response Time0 votes 1 commentaire
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Real-Time Keyword Driven Chat Triggers1 vote 1 commentaire
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Pass data from app to flowbuilder0 votes 1 commentaire
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Make Bold, Italic, and Underline feature for Messaging Channel1 vote 1 commentaire
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Create a Step in Flow Builder that Notifies User all Agents are Busy During Open Hours5 votes 4 commentaires