Feedback - Chat and Messaging (Chat)
Nouvelle publicationShare feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.
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Visitor Tag Should be Coloured like red text Répondu1 vote 3 commentaires
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Feature Request - Hide CSAT Score Répondu3 votes 3 commentaires
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Answering offline customer Répondu0 votes 2 commentaires
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Request to Change Dropped Chats Logic Répondu26 votes 5 commentaires
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how to add an hyperlink in a chat message ? Répondu14 votes 29 commentaires
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Banning visitors post chat3 votes 5 commentaires
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Need to mute Chat alerts while on a Talk call Répondu1 vote 3 commentaires
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API Command for Setting an Agent's Status Répondu2 votes 10 commentaires
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TIME on chat transcript email is not set to my timezone Répondu4 votes 17 commentaires
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Chat Bot Integration Répondu0 votes 2 commentaires
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Add attachments to chat shortcuts Répondu1 vote 4 commentaires
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Feature Request: Adjust Chat Timeout Period Non planifiée46 votes 21 commentaires
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Disable offline messages for everyone Répondu15 votes 22 commentaires
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Administrator control with no chat license8 votes 10 commentaires
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Chat transcript automatically sent for customer Terminée0 votes 12 commentaires
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Change Enter key from being Send button. Répondu11 votes 29 commentaires
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Ability for admins to logout agents48 votes 66 commentaires
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Chat Priority Répondu14 votes 15 commentaires
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'Assume agent' /'Log in as' option Répondu4 votes 14 commentaires
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Automatically account for daylight savings time7 votes 11 commentaires
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Proactive Greeting with Pre Chat Form Répondu16 votes 14 commentaires
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Would love to see text to chat feature rollout Répondu0 votes 4 commentaires
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Feature request: extend CSAT options Répondu1 vote 1 commentaire
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Customers will have to forcefully select a department. Répondu2 votes 5 commentaires
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Feature Request: Give Admins Ability to Change Agent Status Répondu64 votes 39 commentaires
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[ARCHIVED] Co-browsing/Screen sharing feature Répondu4 votes 8 commentaires
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Set Department after chat started Répondu24 votes 25 commentaires
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Custom prechat field Répondu23 votes 22 commentaires
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Preview text as customer is typing Non planifiée46 votes 46 commentaires
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Close/End Chat button Non planifiée43 votes 51 commentaires