Feedback - Chat and Messaging (Chat)
Nouvelle publicationShare feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.
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Product feedback guidelines & how to write a good feedback post Épinglée0 votes 0 commentaires
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Product Feedback + Feature Request Post Template Épinglée0 votes 0 commentaires
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Regarding upcoming changes to Answerbot and Flow Builder Épinglée2 votes 58 commentaires
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possibility to start a new chat conversation in our bot48 votes 81 commentaires
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Add "Back" step in "Flow Builder"92 votes 77 commentaires
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Ability for admins to logout agents48 votes 66 commentaires
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Close/End Chat button Non planifiée43 votes 51 commentaires
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Preview text as customer is typing Non planifiée46 votes 46 commentaires
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Feature Request: Give Admins Ability to Change Agent Status Répondu67 votes 39 commentaires
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No IPs available in Chat24 votes 34 commentaires
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Agent Workspace: Notification when chat is transferred to agent Terminée27 votes 30 commentaires
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Change Enter key from being Send button. Terminée11 votes 30 commentaires
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Unhide/hide messaging widget Planifiée6 votes 29 commentaires
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how to add an hyperlink in a chat message ? Répondu14 votes 29 commentaires
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Answer Bot / Messaging - Insert Custom Links29 votes 28 commentaires
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Set Department after chat started Répondu24 votes 25 commentaires
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Reporting on Availability Time in Chat Planifiée18 votes 22 commentaires
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Disable offline messages for everyone Répondu15 votes 22 commentaires
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Custom prechat field Répondu23 votes 22 commentaires
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Feature Request: Adjust Chat Timeout Period Non planifiée48 votes 21 commentaires
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dynamic content in Flow Builder28 votes 19 commentaires
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Feature Request: Capability to suppress the "Operating hours have started" Notification21 votes 18 commentaires
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Changing the answerbot avatar Terminée22 votes 17 commentaires
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Messaging does not support sound notification Terminée4 votes 17 commentaires
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Bring back chat visitor list with Agent Workspace12 votes 17 commentaires
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TIME on chat transcript email is not set to my timezone Répondu4 votes 17 commentaires
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Banning users in messaging11 votes 16 commentaires
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Enable Users to Self Send Transcripts from Messenger Conversations16 votes 15 commentaires
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Option to replace AnswerBot Icon in Flowbuilder Terminée6 votes 15 commentaires
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Chat Priority Répondu14 votes 15 commentaires