Feedback - Chat and Messaging (Chat)
Nouvelle publicationShare feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.
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Regarding upcoming changes to Answerbot and Flow Builder Épinglée2 votes 55 commentaires
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Product Feedback Post Template Épinglée0 votes 1 commentaire
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Product feedback guidelines & how to write a good feedback post Épinglée-1 votes 0 commentaires
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Banning users in messaging10 votes 16 commentaires
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Clearing chat history after page refresh0 votes 1 commentaire
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Ability to copy and backup bot flows and steps.14 votes 11 commentaires
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Focus mode for active Messaging and Talk users Planifiée7 votes 10 commentaires
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possibility to start a new chat conversation in our bot45 votes 79 commentaires
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Flowbuilder not putting form answers in ticket for agent0 votes 2 commentaires
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Change Enter key from being Send button. Répondu11 votes 29 commentaires
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Feature Request: Capability to suppress the "Operating hours have started" Notification18 votes 16 commentaires
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Messaging- Ability to see the free-text messages that an end-user sent to answer bot3 votes 10 commentaires
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Chat and messaging automatic reply after ticket is solved0 votes 0 commentaires
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Lack of API features in Messaging vs Classic7 votes 4 commentaires
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Enable Users to Self Send Transcripts from Messenger Conversations15 votes 14 commentaires
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Messaging: Hide text entry field from End Users on certain Step types9 votes 7 commentaires
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Chat Bot Should Check if Agent Online7 votes 2 commentaires
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Add "Back" step in "Flow Builder"76 votes 71 commentaires
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Option to replace AnswerBot Icon in Flowbuilder Planifiée4 votes 9 commentaires
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Messaging JWT user authentication- update user profile? Répondu1 vote 7 commentaires
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Feature request business hours condition flow builder3 votes 0 commentaires
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Change the color of the selected step in business hours condition1 vote 0 commentaires
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Changing the answerbot avatar22 votes 17 commentaires
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Ticket Subject Unchangable Répondu10 votes 14 commentaires
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Wrap Up Time for Chat Tickets Répondu8 votes 10 commentaires
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Feature Request: Bots for Channel integrations2 votes 0 commentaires
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Messaging inactivity Terminée1 vote 10 commentaires
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iOS 17: Close Button Missing when sending a message0 votes 1 commentaire
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[Messaging] Auto detect website language?0 votes 7 commentaires