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Feedback - Chat and Messaging (Chat)

Share your feedback, ideas and experiences related to the use of chat and messaging (Chat).


406546444794 states 'As of the moment, there is no native way to simulate multiple chats at once, but we understand your...

Publication le 02 sept. 2021 · Michael Mulligan

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We integrated chat through zendesk support. When a customer is on mobile on our website, then clicks the chat button the...

Publication le 09 sept. 2021 · Kai

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Hello. We have been using Zendesk Chat since 2016. However, we have found that using the script on our website penalizes...

Publication le 08 sept. 2021 · Thierry V

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Hello, Can you please make it available to view previous chats of customers in the history section? When I want to view...

Publication le 10 sept. 2021 · Aslı Günay

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where can I see chat assignment timestamp

Publication le 02 sept. 2021 · Harper

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Hi everyone! Our team has operating hours set till 8 pm but our agents are scheduled to work until 8:30 pm so that they ...

Publication le 08 sept. 2021 · Edmond Dang

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Situation: We have both Support/Chat Agents and End Users who are used to being able to send multiline requests or parag...

Publication le 27 août 2021 · Krista Zaloudek

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