Recherches récentes

Pas de recherche récente

Discussion - Zendesk on Suite best practices

Full Circle, Fine Tuning, and Zendesk on Zendesk Suite discussions.

Nouvelle publication
Tout afficher
    Trier par activité récente
      Knowledge Manager Roundtable: What is your process for maintaining knowledge base content?
      The Knowledge Roundtable is a group of Zendesk customers who have some responsibility for the process of creating and ma...

      Publication le 14 juin 2018 · Jennifer Rowe

      20

      Abonnés

      0

      Votes

      5

      Commentaires

      Zendesk's Help Center theme customization, part 2: How we use open source tools
      This is the second in a series of posts on the different elements we use in creating and supporting our Help Center cust...

      Publication le 19 mars 2019 · Erik Dunning

      10

      Abonnés

      0

      Votes

      3

      Commentaires

      Introduction to how we did Zendesk's Help Center theme customization
      The Help Centers for the Zendesk Support, Guide, Connect, and Explore products have all been recently updated.  They now...

      Publication le 19 mars 2019 · Erik Dunning

      8

      Abonnés

      1

      vote

      0

      Commentaire

      Full circle: Save time on every support ticket with macros
      When working with tickets you want to work smarter not harder. Using macros can reduce what would normally be a tedious ...

      Publication le 12 nov. 2018 · Rani Sivesind

      3

      Abonnés

      0

      Votes

      0

      Commentaire

      Full Circle: Increase end-user experience & self service with Zendesk Guide
      This Full circle session will provide best practices on how you can allow your customers to answer their own questions...

      Publication le 06 sept. 2018 · Imilkovic

      3

      Abonnés

      0

      Votes

      0

      Commentaire

      Full circle: Help more customers in less time by automating workflow
      This interactive "Full circle" session is about automating time-consuming processes throughout your Zendesk Support ac...

      Publication le 11 janv. 2022 · Jennifer Rowe

      1

      Abonné

      0

      Votes

      0

      Commentaire

      Knowledge Manager Roundtable: What are you doing to improve self-service?
      The Knowledge Roundtable is a group of Zendesk customers who have responsibility for knowledge and self-service at the...

      Publication le 11 janv. 2022 · Jennifer Rowe

      1

      Abonné

      0

      Votes

      0

      Commentaire

      Knowledge Manager Roundtable: How do you measure self-service activity and knowledge base usefulness?
      The Knowledge Roundtable is a group of Zendesk customers who have some responsibility for the process of creating and m...

      Publication le 12 févr. 2018 · Jennifer Rowe

      31

      Abonnés

      0

      Votes

      11

      Commentaires

      Full Circle: Using Web Widget (Classic) to support your customers
        Providing your customers an omnichannel experience allows them to contact your support in the form they are most co...

      Publication le 10 août 2018 · Benjamin Kieffer

      3

      Abonnés

      0

      Votes

      0

      Commentaire

      Full Circle: Best Practices with Zendesk Chat
      Would you rather digest this content in a webinar? We've got you covered! Check out the on-demand webinar: Best pract...

      Publication le 08 nov. 2018 · Prof. Singh

      3

      Abonnés

      0

      Votes

      0

      Commentaire